Calhoun County Consolidated

Dispatch Authority


Serving Our Community One Call at aTime




Mission Statement

Our mission is to provide the residents and visitors of Calhoun County with a timely and accurate communication link to emergency response services.  We are committed to answering all 9-1-1 and non-emergency calls with professionalism, integrity and compassion, and efficiently dispatching public safety personnel/agencies within Calhoun County.  With a commitment to continued education and excellence, we are determined to make a difference by helping to save lives and protect property 24 hours a day; 7 days a week.




The Calhoun County Consolidated Dispatch Authority (CCCDA) is a public authority formed under the Urban Cooperation Act of 1967 to serve the residents, visitors, business owners, and public safety agencies of Calhoun County. 


The CCCDA is the sole public safety answering point in Calhoun County, providing direct dispatching services to the Michigan State Police, the Calhoun County Sheriff, Battle Creek Police/Fire, Albion Public Safety, Marshall Police/Fire, Springfield Public Safety, Emmett Township Public Safety, and a number of rural fire departments and ambulance providers.

The CCCDA is governed by a Board of Directors, whose membership is comprised of officials appointed from the various municipalities and organizations that the CCCDA services.  The nine-member board has the authority to hire an executive director to manage the daily operations of the dispatch center.  In addition to the CCCDA Governing Board, a Technical Advisory Committee comprised of local law enforcement representatives has been formed to provide technical assistance to the CCCDA.


Prior to the creation of the CCCDA, three separate dispatch centers located in Albion, Battle Creek, and Marshall provided this service to the community.  In 2007, the entities that manage and fund the three centers began working on a plan that would reduce costs and improve efficiencies.  The result of this plan was the formation of the Calhoun County Consolidated Dispatch Authority.  The consolidated center officially opened in March 2010 after nearly three years of careful planning. 


 The CCCDA is partially funded through a monthly telephone surcharge of $0.60 per device.  Additionally, all participating municipalities provide additional operating revenue to the CCCDA thru the Call for Service Formula.  For additional information on funding, click here.